Frequently Asked Questions – Café Virtal Coffee

1. What makes Café Vital Coffee different?

At Café Virtal Coffee, we pride ourselves on using only the finest premium coffee beans, roasted to perfection for a rich and smooth flavor. We offer a variety of blends designed to satisfy every coffee lover's taste, whether you prefer a bold espresso or a lighter, more aromatic brew.

2. Where do you source your coffee beans?

We source our coffee beans from the best regions around the world, known for their exceptional quality. From South America to Africa, our beans are selected for their unique flavor profiles and sustainable growing practices.

3. How fast will my order ship?

• USA: Orders under $100 will be shipped for a flat rate of $5, and we offer free shipping on orders over $100. Delivery typically takes 1 to 5 days.
• Canada: Shipping starts at $13 USD, and deliveries usually take 2 to 7 days.

4. Do you offer international shipping?

At the moment, we ship within the USA and Canada. We're working on expanding our shipping options to reach more coffee lovers around the world!

5. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email so you can follow your coffee’s journey right to your door.

6. How should I store my coffee?

To maintain the freshness and flavor of your coffee, we recommend storing it in a cool, dry place in an airtight container. Avoid exposing it to direct sunlight or heat sources.

7. Do you offer subscriptions or bulk discounts?

We’re currently exploring subscription options for regular coffee drinkers and bulk discounts for coffee lovers who want to stock up. Stay tuned for updates!

8. What if I'm not satisfied with my coffee?

We’re committed to delivering exceptional coffee, and we want you to love every cup. If you're not satisfied with your order, please contact us, and we’ll do our best to resolve any issues.

9. How can I contact you?

For any questions or concerns, you can reach us via our Contact Us page or email us directly at luciefsigne@gmail.com. We’d love to hear from you!

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